Usage reports and spend

Every outbound click goes through A-Z, so you can see which databases get used without any vendor statistics.

What is counted

• Clicks: a patron opened a database, from the card or from the detail page.
• Detail views: a patron opened the detail page.
• Searches: what people typed in the search box on your public page or in the widget on your own website, and what it found. See Patron searches below.

No patron is identified. There are no accounts, no IP addresses are kept, and raw events are rolled into daily totals after 7 days. The public Privacy page explains this to patrons.

Reports

Pick a date range or a preset (this month, current fiscal year, last fiscal year). Set your fiscal year start month under Settings → Defaults. Views: all databases, top 20, zero clicks, by subject, and spend by vendor and funding source. Any view exports to CSV. The all-databases export includes allocated annual cost and cost per click for anything covered by an active agreement.

Patron searches

Patron searches, under Money & paperwork, shows what people typed in the search box on your public page and in the widget on your own website. Both count the same way: a search counts once the patron pauses or presses Enter, not at every keystroke, and typing on after a pause updates the same search. Nothing identifies who searched, and searches that look like an email address or a card or phone number are never kept. Searches your own code makes through the API are not logged.

• All searches: every term, most searched first, with how many of your public databases it found the last time. Results count across all your public databases, even if the patron had a subject, list, or filter on.
• Found nothing: neither keyword search nor smart search found anything. Each one is a gap. If a database you have covers it, add the patron's words to its alternate names or search hints; Look in your databases checks hidden, retired, and staff-only records too. If not, it is a pointer for purchase decisions, and Add as a database starts a new record with the words filled in.
• Only smart search found (plans with smart search): keyword search found nothing, but smart search offered closest matches, which are listed. If a match is right, add the patron's words to that database's alternate names or search hints so the plain search finds it too.

Pick a date range or a preset, as on Usage reports. Each view exports to CSV, and anything a patron typed that a spreadsheet would read as a formula is written as plain text. Search words are deleted after two years.

Most used this month

The public page can show a "Most used this month" section. Turn it off under Settings → Public page if you would rather not.